Every year, certain words seem to define the year. If we look back over 2020, there were few contenders. I think most people would agree Covid won hands down! Looking closer to home in the IT industry, the word of the year was almost certainly ecosystems. But it wasn’t just the IT industry that saw these develop.
With the certainty of the pandemic continuing through the winter months, businesses are going to experience major operational challenges. These will be particularly acute around maintaining social distancing, tracking contacts and upholding changing regulations. Despite this, organisations can utilise digital technology such as IoT and analytics to help them optimise their operations while putting the safety of their employees and customers first.