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Helping retailers open up shop in a COVID-19 environment

Posted by Camilla Bonanni on Jul 13, 2020 11:31:17 AM

At the start of the year, the physical store was regaining its competitive edge in the battle against online retail, in many cases as a result of the adoption of new technologies that supported customer experience. The brick & mortar Retail environment would have been in the midst of a digital transformation of course, had the coronavirus pandemic not disrupted the world 2 months ago. With massive worldwide lockdowns that spared essentials stores such as supermarkets and groceries, any retail vertical was stopped in its tracks and the image of our own daily lives as in-store customers was shifted.

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Topics: data analytics, retail technology, Internet of Things (IoT), COVID-19

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