![Top-banner-TD-Europe-BLOG[2]](https://blog.techdata.com/hs-fs/hubfs/Top-banner-TD-Europe-BLOG%5B2%5D.jpg?width=1100&name=Top-banner-TD-Europe-BLOG%5B2%5D.jpg "Top-banner-TD-Europe-BLOG[2]")
Technical resources are a significant investment for any MSP. So focusing on this critical team drives support activities that will deliver results for the business. In an ideal world, every last tech hour would be spent on servicing customers… making sure every hour is billable.
