Throughout the global COVID-19 pandemic and moving into a post-pandemic world, technology has continued to play a unique role at every step in the healthcare vertical, as well as a number of tangent markets. COVID-19 has given IT professionals the opportunity to re-think how we maximize cloud computing, reduce cybersecurity risks or track the analytics of IoT-connected peripherals. 

As our world of physical devices and data exchange becomes more and more connected, business processes are rapidly changing.  We are entering a new era of computing technology called the Internet of Things (IoT.) Like many of the disrupters of the past such as virtualization and cloud computing, IoT presents many challenges to both end-user customers as well as the channel.  It shifts the players and standard conversations of Information Technology (IT) to be more aligned with Operational Technology (OT.)  In fact, Gartner foresees by 2020, we will see this convergence grow, we are talking 50 percent OT service providers seeking partnerships with IT-centric providers for IoT offerings.