Avoid becoming Baxendale: Assessing the actual risk.
A statutory requirement, such as a law or regulation (e.g., HIPAA, SOX, etc.)
Finding a way to reduce the liability
You know where you stand on a disaster recovery plan. You either have one or you don’t. But the “minor” firmware glitch I mentioned above can be the cause of extremely costly unplanned downtime as well. How well are you prepared to deal with that? Are your IT assets covered by:
A. No Support at all?
B. Warranty-only support that covers only manufacturing defects in the server itself?
C. Reactive hardware-only support -- or combo hardware/software support - that will fix things when they break?
D. Proactive support that will identify and resolves issues before they impact your operations
E. All of the above?
A great approach for sorting it all out
Overspending for support you may already have, thereby wasting $$$ that could be spent elsewhere
Under-buying support for assets that are critical to your business operations
Losing coverage as support agreements expire
Captures current hardware attached to your network
Provides a service entitlement look-up of all the collected serial numbers
Creates a comprehensive report that will assist your IT support planning