In celebration of America’s vets on Veterans Day, Authority reached out to one of its own, Dwight Hawkins. Dwight recently joined Tech Data after a 20 year career in the U.S. Air Force. As one would expect, given his choice of Service options, Dwight’s interest in aviation and manned space flight took on new significance this past July with the 50^th anniversary of the Apollo 11 moon landing. Illustrative of  all the men and women who have served our Nation, these three men exhibited remarkable courage, character and commitment. 

Digital transformation has made ‘as-a-Service’ the next generation business model. I thought it only fitting to apply this naming convention to a discussion of business leadership; and how adopting a service orientation at the core of that leadership, provides businesses a framework for success and long-term market growth.

 ‘Service-oriented leadership’ implies a management style that is neither authoritarian nor hierarchical; rather interrelated and united in a state of 'oneness' for the greater good of the organization.