
Digital transformation has made ‘as-a-Service’ the next generation business model. I thought it only fitting to apply this naming convention to a discussion of business leadership; and how adopting a service orientation at the core of that leadership, provides businesses a framework for success and long-term market growth.
‘Service-oriented leadership’ implies a management style that is neither authoritarian nor hierarchical; rather interrelated and united in a state of 'oneness' for the greater good of the organization.