Last month, during a game between the Arizona Cardinals and the New York Jets, I sat with my brother snacking, joking about the ‘cardboard fans’ and fantasizing about Arizona’s chances for a Super Bowl LV title shot. As I returned from fantasy land I noticed our wives and several of their friends, at the kitchen table; they had paper, markers, glue, glitter, and stickers strewn everywhere.
Work Remote is Here to Stay. Are You Ready?
Recently, I equated the feeling of going back into the office to going back to high school after college or moving back in with your parents after living on your own. There is no question that there is much to miss about the in-office environment. Yet suddenly, the idea of reinstating morning traffic and traditional work attire everyday seems…uninspiring.
In the first part of this series dedicated to Hispanic Heritage Month, I conveyed my excitement about being able to share insights from my Hispanic and Latinx co-workers at Tech Data. The connection I felt with each of them through one-on-one conversations and the exchange of emails was automatic.
According to American Express, 90 percent of U.S. consumers use customer service as a factor when deciding whether or not to do business with a company. On top of attracting new customers, customer service is vital if you want to keep your existing ones. Marketers estimate that it can be 5–25 times more expensive to acquire a new customer than to retain an existing one.
This August, Tech Data colleagues participated in our first-ever Giving … Back to School initiative with the goal of tackling digital equity and distance learning in our local communities. Not only did our colleagues vote to decide the allocation of funds to nonprofits leading in this space, but they also assembled their own fundraising teams that competed for matching dollars from Tech Data.
It was June. We were having one of our weekly Americas Communications team meetings, reviewing stories to be covered in the coming months. When we got to the September topics, Hispanic Heritage Month came up. I still remember the silence on the video webinar after my coworker read it aloud.
When Tech Data launched its Giving … Back to School initiative in August, the response we received was overwhelming. The work our nonprofit partners continue to do for our communities is nothing short of awe-inspiring, so we decided to shine the spotlight on a few of the incredible organizations that earned the votes of our colleagues this summer.