Technical resources are a significant investment for any MSP. So focusing on this critical team drives support activities that will deliver results for the business. In an ideal world, every last tech hour would be spent on servicing customers… making sure every hour is billable.
Topics: MSP Difference Maker
As we reach the end of 2019, many in the channel will be thinking about their preparations for the new year and reflecting on the past 12 months.
Benjamin Rissing has been working for over a year as a Leasing & Financing Specialist in the Credit Service division of Tech Data Deutschland. Benjamin supports partners in all matters relating to financing solutions. You can access Finance Solutions for projects, repeat business and the development of new technology offerings.
Smart cities are rising at a rapid rate. The UN estimates that in the year 2030, 10 million people will live in 43 megacities around the world, with most of them in developing countries. But urbanisation has its drawbacks. A study by King’s and Imperial College found that over 4,000 Londoners were hospitalised over three years due to the city’s poor air quality.
Stopping unauthorised access to a network and preventing malware from destroying an organisation’s IT system are just a few objectives that the spectrum of IT security services’ covers.
The way we talk about digital transformation may make it seem too good to be true. Of course businesses would like to future-proof their products and services, while cutting costs and making improvements to employee engagement, but can it really be achieved?
What is the Cloud all about?
IT today sounds a bit like the weather forecast, you keep on hearing about the Cloud. Although everything seems to have its sunny and rainy days, the cloud we will discuss today has nothing to do with the weather. The Cloud in IT terms stands for the assets you use over the internet. So for a users’ point of view they are ‘somewhere out there’. And out there is referred to somewhere in the sky, we cannot touch or see the systems that are involved.
Many businesses rely on machines to help them provide goods or services. Think of a car factory and you’re reminded of the robotic machines used along the production line. These machines are what we call operational technology (OT).