It’s probably no surprise, but there was significant buzz at this year’s Microsoft World Partner Conference (WPC) related to partner-led, go-to-market Azure scenarios. There was more than one breakout session focused on the topic, as well as various meetings and conversations across the expo floor. From those discussions, we learned there are three services that really leverage Azure to deliver innovation, solve customer needs and profit from opportunities.
We all know it’s important to get new sales resources up to speed quickly once hired by a managed service provider (MSP), but there is an opportunity to recognize the unique roles that all departments play throughout the customer journey. The ability to connect each and every new team member within an organization to the role it plays in the market can provide immeasurable differentiation.
The MSP Difference Maker Series explores how best-in-class managed service providers (MSPs) create differentiation in the market. MSP best practices related to sales, technical support, marketing, operations and leadership are brought to life through workshops, exercises, tools and resources.
In today’s fast-paced market, it’s not the big that eats the small; it’s the fast that eats the slow. Speed is arguably the most valued competitive advantage. As managed service providers (MSPs) start to look similar in go-to-market strategy, vendor line card, support offerings and pricing, speed can help widen the gap between service providers and their closest competitors. If executed correctly, speed changes how IT solutions are implemented, which positively impacts MSPs in a major way.
Microsoft Office 365, while extremely efficient in delivering on its purpose as a productivity suite, is but a single piece of a cloud solution puzzle. Microsoft O365 becomes exceptional when a managed service provider (MSP) combines Microsoft O365 with other puzzle pieces to profitably deliver on the promise of the cloud.
The MSP Difference Maker Series explores how best in class managed service providers create differentiation in the market. MSP best practices related to sales, technical support, marketing, operations and leadership are brought to life through workshops, exercises, tools and resources.
The managed services market is moving towards commoditization at warp speed. That’s bad.
The level of interest in Microsoft Azure from Managed Service Providers (MSPs) is off the chart—it is easily one of our most popular cloud “topics” and building momentum. And while the typical areas of Backup/DR, Active Directory, and Virtual Machines are driving much of the interest, there are a slew of potential points of leverage for the platform, many of which lie beyond the IT department.