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What Do Millennials Want? Smarter Technology!

Posted by Kelly Armstrong on Jun 11, 2019 4:58:19 PM

Back in February, Tech Data’s Authority Blog posted “The Millennials are Coming!” It’s a deep dive into what some classify as “the most misunderstood generation.”

The piece generated considerable feedback, especially on how the millennial generation is coming into their own in technology.

Having spent all our lives with technology as “digital natives,”1 as many researchers have liked to call our generation, we have a plethora of ideas on how we can better optimize our workforce through technology.

Today, we’re going to cover Artificial Intelligence (AI), the Internet of Things (IoT) and Collaborative Technologies, establish why they are a benefit to the modern workforce and why millennials want this new technology in their workplace.

So, Let’s jump Right In:

Artificial Intelligence – Ranked as the top technology millennials want in the workforce by KPMG1, AI is key to the future workplace - and not just on an informational level: The need for AI matches our need for efficiency, research-based methods and quicker pattern recognition. According to Workfront’s State of Work 2019 US Edition report, 58% of all US workers “struggle to find time to innovate […] they’re so swamped with getting day-to-day work done that they don’t have time to think beyond their daily to-do list.”2

If we can optimize our workflow with the support of a ‘thinking’ machine to help gather needed information or assist us in working through our professional problems, we can focus on more practical things – like innovation, customer interaction and the implementation of data,  rather than just the congregation of it.

Want to learn more about AI? Check out our recent blog post on AI and how it can help your customer’s cybersecurity here!

Internet of Things (IoT) – Another top technology millennials want (as cited by KPMG) is IoT.1 In the simplest terms, IoT connects physical objects in our daily lives to the internet. I think Kevin Ashton, co-founder of the Auto-ID Center (Now Auto-ID Labs) at the Massachusetts Institution of Technology, and Father of the Internet of Things3, describes the concept best:

“If we had computers that knew everything there was to know about things […] we would be able to track and count everything […] We would know when things needed replacing, repairing or recalling, and whether they were fresh or past their best.”4

The best part is you can utilize IoT almost anywhere: You can use it in a municipal or state government services capacity to status check a range of public services. For example:  “Trashcan 265 is full” / “Plumbing Issue: City Park 12 Bathroom.” You can also use it in retail, so employees know when people are taking items off the shelves, or to notify employees when certain items expire. Even simple acts - like parking your car - can be optimized with IoT. With smart parking spaces, people can learn how many spaces are left in a lot without even entering it. The possibilities are almost endless and allow us to optimize the day-to-day maintenance in our work, making IoT a very desirable technology for the millennial workforce.

If you are interested in learning more about IoT, you should also check out this blog post on the topic.

Social Networking and Collaboration Technologies - The last pieces of technology I want to touch upon are social networking and collaboration technology. For a few reasons, I agree with researchers at KPMG1 in putting the two together on their top ten list of what millennials seek. Primarily, though, they accomplish the same goals – they get people to work together on the same topic, at the same time, regardless of where they are.

Millennials have utilized collaborative networks since we could enter an online chat room. We use these technologies so readily that they have become a prevailing way for us to communicate and solve problems. According to researchers from Pepperdine University, collaborative networks have “…shaped millennial managers toward a management orientation that is fast paced, transparent, predisposed to immediate reaction, and [fosters] a feeling that technology can be a useful tool for any leader to utilize in almost any situation.”5

Other generations want collaboration-based technology as well: regardless of age, we all need the fastest solutions without sacrificing quality. Being able to send questions, critiques and concepts over collaboration technologies – whether through work-management software or a workplace messaging app – can exponentially speed up work, so we don’t have to wait 2-4 business days for an answer or solution.

 Need to know how you can start your conversation on collaboration technologies? This blog post can help!

 Wrapping it Up

 Now I know what you’re probably thinking: “Great ideas! But how do we implement them?”

That answer is simple: Let Tech Data help you!

Tech Data works with partners every day to implement the very technologies we covered in this post. We have teams that are dedicated to fostering intelligent systems, adamant about connecting anything you need to the internet and devoted to giving your customers the technology they need to provide efficient solutions.

Our Cloud Solutions team can get you started on the right path. Check out their website.

About the Author

Kelly Armstrong is a Copywriter for TD Agency at Tech Data. Starting her professional technology journey in 2017 in the sales department at Tech Data, she learned about all the great things the company has to offer to help support the future of tech. Now, she uses that knowledge to help others and enthusiastically describe the latest and greatest technologies available to today’s workforce.

Each month, Kelly will also be reporting on millennials and their part in the technology industry as part of Tech Data’s new blog series, The Millennial Monthly so keep your eye on Tech Data’s Authority Blog for more.

Sources: 
  1. https://info.kpmg.us/content/dam/info/en/techinnovation/pdf/2019/top-10-technologies-for-business-transformation.pdf
  2. https://www.workfront.com/sites/default/files/files/2019-01/2019%20US%20State%20of%20Work.pdf
  3. https://www.newsweek.com/2015/03/06/meet-kevin-ashton-father-internet-things-308763.html
  4. https://www.rfidjournal.com/articles/view?4986
  5. http://t.www.na-businesspress.com/JMPP/JMPP19-1/KeszeiD_19_1.pdf

Tags: IoT, machine learning, artificial intelligence, ai, Millennials, Collaboration Technologies, social networking

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