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3 Easy Steps to Effectively Engage Customers

Feb 13, 2020 7:30:00 AM   |   Ben Blakeley   |   customer service, customer success, customer engagement, customer solutions, happy customers, Steps for Effectively Engaging Customers

What does your customer want, Solution or Outcome?

Let us answer that for you.  Your customer wants an outcome, an achieved end state, a measurable result that directly impacts their key initiatives.  What your customer doesn’t want is another presentation about the benefits of a vendor’s solution (that in most circumstances the customer does not have a budget for). 


2020 Technology Predictions for the IT Channel

Feb 12, 2020 4:01:43 PM   |   Mardi Larson   |   Future Technology Predictions, 2020 Technology Predictions

What Channel Partners Might Expect

2020 is here!  To kick it off, we asked the leaders of two of Tech Data’s hottest next-generation practice areas – Cloud Solutions and IoT and Analytics Solutions – to weigh in on what they see as the major predictions for technology distribution and the trends to watch for as the year, and the next decade unfolds.


Tech Data Celebrates Safer Internet Day with Tips to Thwart Cyberattacks

Feb 11, 2020 1:08:47 PM   |   Mardi Larson   |   Cyber Security, cyber attacks, Cyber Range, Safer Internet Day, Cybersecurity Workforce Shortage, Cyber Security Workforce Shortage

Safer Internet Day is celebrated today, Feb. 11. It’s a day dedicated to teaching everybody, especially young people, how to enhance safety on the internet.  “Together for a Better Internet” is the theme of Safer Internet Day, and everybody is getting involved including youth, parents, educators, administrators, government leaders, as well as the tech industry. To get Tech Data’s perspective, I sat down with Brett Scott, Director of Security and Enablement Training and Tech Data’s Cyber Range expert, to discuss internet safety and how our Cyber Range, among the first-ever in IT distribution, is helping in this crucial endeavor.


Big Data - The DNA of Technology's New Frontier

Oct 22, 2019 7:00:00 AM   |   Steven Kelley   |   IoT, Big Data, Analytics, digital transformation

Each generation has its own ‘new frontier’ upon which it is defined; today’s is Digital Transformation. Digital Transformation is the DNA of next-gen technology and the genetic roadmap for tomorrow’s evolutionary tech genome, the Fourth Platform. At the cellular level of all of this is big data. The ability to analyze data on a global scale to instantly reveal behavioral patterns, correlations, market trends and customer preferences, will be a game changer; an order of magnitude shift in business intelligence.


Looking to Completely Transform the Customer Engagement Experience? Use Smart Signage

Oct 17, 2019 8:00:00 AM   |   Tech Data Maverick Solutions Team   |   IoT, technology, 5G, Smart Accessories, Smart Technology, Smart Signs, Smart Signage, Video, Displays, Interactive, Digital Signage

Part One of this series focused on how businesses in every industry continue to transform workplace experiences by modernizing how they communicate and collaborate. In this discussion, we’ll explore how Tech Data’s Maverick AV Solutions business works with vendors on specific vertical market requirements; offering them the right smart signage solutions with the right services and expertise. 


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